We believe in making a difference.
In the homes and lives of our clients and the communities in which they live.
About to begin an 8 hour solo mountain bike race in Ontario
Hi, I’m Heather…
If you’d asked me a few years ago, I never would have predicted that I’d end up running a cleaning service, let alone really enjoying it.
My varied career journey has included work as a chef, wellness program manager, fundraising consultant, barista, bed and breakfast owner, personal trainer, bicycle salesperson, life coach, freelance writer, HeartMath practitioner and more….but there’s been one common thread throughout, a genuine interest in helping others and making a difference.
It’s never too late to begin again. In my late 50s, I gave cleaning and organizing a try and finally found my true jive and purpose. And lo and behold, all those skills acquired in other jobs through the years have come in really handy now!
I launched VBC more than 5 years ago and have grown mostly through word-of-mouth to having a roster of wonderful clients.
A clean and organized space has a huge impact on an individual’s sense of wellbeing, mental health and agency in life. I truly enjoy helping to create that for you.
Whether you just want the peace of mind and freedom of having someone else take cleaning off your plate, are feeling overwhelmed by the demands of life or need help decluttering, organizing and systematizing your space, VBC has the experience, compassion and resources to help.
When I’m not working, I’m often out on my bike, enjoying the great cycling that Victoria has to offer or participating in road, gravel or mountain bike events across BC or in my original home province of ON. I’m also a recreational knitter, beginner piano player, proud Auntie, animal lover and dabble in the local stand-up comedy scene.
The VBC Company Values
Reliability - You can count on VBC. I often joke that my toxic trait is showing up early. I’ll show up at the appointed time and deliver consistent, dependable service.
Excellence - I’ll give you my best. I love to pay attention to the details in your home and am always seeking ongoing growth and development within the industry so that my clients enjoy the best possible service I can give them.
Positive Energy - Clean vibes matter. Beyond giving you the uplifting feeling a clean space provides, I’ll bring the positive energy of joy, calm, warmth and friendliness when I come to clean. I want your service and my time in your home to add a positive boost to your day.
Community and Connection - VBC strives to be a positive force for the community in which we live and serve. Developing personal connections with clients is important to me, as is giving back to our community through our Clean It Forward program and monthly charitable donations.
Canadian First - I believe in supporting Canadian products and services, as much as possible. They are plenty of great, Canadian-made cleaning products available.
Diversity and Acceptance - Victoria’s Best Cleaner is 2SLGBTQI+ owned and friendly and happy to serve all kinds of people and families.
What Sets VBC Apart - the Dedication to Making a Difference
I renamed my business Victoria’s Best Cleaner in 2025 after several clients had begun to say, “Heather, you’re Victoria’s Best Cleaner!” There are many great cleaners in this city but I do feel that the new business name speaks to my drive to be the best that I can be for myself, my clients and my craft, in addition to my commitment to making a difference in the lives, home and communities of the clients I serve.
In Client’s Homes
I firmly believe that your home is your sanctuary and should be a space that feels good to you. I’m committed to giving you a space that leaves you feeling peaceful and calm.
I love your pets! Cats, dogs, guinea pigs, iguanas, whatever kind of furry, scaley friend(s) you may have. I’ll bring calm and friendly energy into your home to help put your pet(s) at ease and, if they enjoy treats, I’m happy to dispense some!
In Client’s Lives
I do more than just clean - I care about my clients and enjoy creating lasting relationships and meaningful connections with them. Those moments of chatting, sharing a laugh or enjoying a cuppa together can really make a difference too.
In Our Community
I’m happy to offer the Clean It Forward Program through which I offer free, one-time cleans to individuals on limited income or who are dealing with mental, emotional or physical health issues.
Each month, I also make a donation to a local registered charitable organization that serves our community.
2026 Charitable Donations
January - Victoria Hospice
February - Warm Hearts Pet Safe Havens
March - Connections Place
April - Canadian Cancer Society
May - Mothers Against Drunk Driving (Victoria Chapter)
June - Habitat Acquisition Trust
July - ElderDog Canada
August - David Foster Foundation